Technical Assistance

How the Help Desk can assist you:

 The Help Desk can assist you with the following:
  • Blackboard - logging onto (including password resets) and using the system
  • Cecil Email (College email) - logging onto (including password resets) and the basics of using the system
  • MyCecil - assistance with any technical issues and support for resolution during normal business hours

Contact the Help Desk

Hours

  • Mon-Fri   7:30 a.m.-8:30 p.m.
  • Saturday 8:00 a.m.-2:00 p.m. 
  • No Sunday or holiday hours

Contact Information

You can contact the Help Desk through the following methods:
  • Email: helpdesk@cecil.edu
  • On campus: dial HELP (4357)
  • Off campus: 410-287-HELP (4357)
  • North East Campus Location: D310
  • Elkton Station Location: ES334

MyCecil Help!

 
Forgot your password?  Remember - your password for MyCecil logon is the same password you use to logon to any student computer.
 
Click here if you need to reset your password or change your challenge questions.
 
 
  • Your password is case sensitive.
  • Five failed logon attempts will lock your account.  After 15 minutes your account will be unlocked and you may try to logon again.